This Privacy Policy describes how Citizens Bank collects, uses, and discloses your personal information in connection with the Site.

By using the Site or the Services, you consent to Citizens Bank’s collection, use, and disclosure of your personal information (i) as reasonably required to provide the Site and the Services to you and to others, (ii) as reasonably required in connection with the administration and maintenance of the Site, (iii) to monitor compliance with these Terms of Use, and (iv) as otherwise described in the Citizens’ Privacy Code or required or permitted by applicable laws.

Certain information such as your first and last name, username, password, email address, jurisdiction of residence, and date of birth are required for registration. Any other information you submit to develop your profile is optional. We may collect information about your computer, including your IP address and browser/platform set up so we can understand the kinds of people who use this site, and we may log access times, session lengths, and IP addresses.

We won’t use your personal information to contact you for marketing purposes unless you consent to such use. We may use your personal information to contact you to discuss content that has been flagged as offensive, to award prizes, to ask for permission to use User Content for additional purposes, or to discuss technical issues and best practices (for example, we may contact you if your postings somehow affect the way our site functions).

Before you post or disclose personal information about others, you must ensure that you have obtained the consent of the other person to use and disclose the information and you should carefully consider the implications of posting the information (including any risks to the safety of the other person). Any personal information you post to public areas of the site may be used by Citizens to promote the site, create new content to be shown in public areas, or for other uses in connection with the Site or the Services.

We may occasionally run contests and promotions on the site on behalf of other organizations. We will share limited information with third parties in order to provide you with the products and services you have requested or entered to win. With appropriate consent, we may share contact information with third parties for marketing or other secondary purposes.

For more detailed information regarding how Citizens Bank collects, uses, and discloses your personal information, see the Citizens’ Privacy Code.

Questions? Please email us at privacy@citizensbank.ca.